Update the firmware

Updates install over Wi-Fi. Power the unit off, look at the screen it leaves behind, and choose the picture that matches. The steps below change to fit that unit.

Published firmware

Loading published firmware…

Older firmware versions may not be listed here.

Before you start

  • Charge with a USB-C source until the battery is at least 80%. Below that, the unit refuses the update and shows Battery too low (it is not sufficient to simply plug in the device; the battery level must be at least 80%). Press the Split button to leave that screen, charge, and start again.
  • Have a phone and the password for a Wi-Fi network that can reach the internet. The unit downloads the update itself.
  • Set the unit on a table for the download. Leave it alone while the screen says Installing update. The display refreshes slowly, so the percentage may sit still for several seconds at a time.
  • Your settings and the registered name stay on the unit.

What does the power-off screen show?

A battery indicator is a percentage, such as 72%, beside a battery icon. Newer units can also show Charge recommended beside a plug icon when the battery is low. That reminder is separate from the battery indicator.

Choose one of the pictures above. The update steps will appear here.